COVID-19 (Coronavirus)
An excellent source detailing the latest information/data on the UK’s response to Coronavirus can be read here.
Also useful is ABTA’s (a UK-based travel association) current general advice for travellers.
Clients are advised to read the FCO travel advice (or foreign government equivalent) for the country they are intending to travel to; these include entry requirements and a link through to the National Travel Health Network and Centre (NaTHNaC) TravelHealthPro website that provides specific travel health advice for countries.
Enhanced health screening procedures have been put in place at arrival and departure areas in many countries. Travellers should comply with these processes and take relevant preventative measures to reduce the risk of exposure.
FCO’s latest advice to UK Nationals:
As countries respond to the COVID-19 pandemic, including travel and border restrictions, the FCO advises British nationals against all but essential international travel. Any country or area may restrict travel without notice. Further, all international arrivals to the UK (irrespective of nationality) are currently required to self isolate for 14 days upon arrival.
Bike Adventure’s Coronavirus Policy
In line with other UK-based tour operators we will base our response to the current outbreak of Coronavirus on UK Foreign & Commonwealth Office (FCO) travel advice. If the FCO advises against non-essential travel to a specific country/region we are due to visit, or if we believe a country/region is no longer logistically practicable to travel in, or a trip has been rendered commercially unviable, we may be forced to cancel that trip. Should that become necessary we will contact clients affected to discuss next steps.
Clearly the Coronavirus situation is volatile and ever-changing; we will continue to monitor FCO travel advice and update our website accordingly. As FCO travel advisories are constantly updated, we will need to remain flexible as to if, and when, we decide to cancel a trip. However, we will generally not cancel a trip for COVID-related reasons more than 30 days before the trip commencement date and will always aim to make a decision not later than 14 days before departure. If we are forced to cancel a trip before its commencement in these circumstances we will offer a trip transfer or refund of monies paid.
If there is no FCO advice against travel to a particular country or region, and trip logistics and group numbers remain viable, then trips will be delivered as planned and our normal booking terms & conditions will apply. If, in these circumstances, you still wish to cancel your trip, you are advised to check your travel insurance policy for scope of cancellation cover, as policies do not normally cover what is termed a ‘disinclination to travel’. It is likely that your policy will only cover costs of cancellation when the country/region concerned has been named by an appropriate governmental authority as somewhere you should not travel to, unless that travel is essential. Holidays do not constitute essential travel!
In terms of outstanding balance payments, our normal invoice payment dates will continue to apply unless we advise clients in writing to the contrary. Please note that all bookings remain subject to our booking terms & conditions.
